DELIVERY & PAYMENT

We ensure fast and convenient order processing throughout Poland. Below you will find details about available delivery methods and payment options.

Delivery

Orders are processed within 1–3 business days from the moment the payment is received.

Available delivery methods:

• Courier (InPost, DPD) – direct delivery to the specified address
• InPost Parcel Lockers – convenient 24/7 pickup from your selected locker
• Personal pickup – available by prior arrangement at our location (details provided in your order confirmation)

Once your order is shipped, you will receive an email with the tracking number.

Payment

We offer the following payment methods:

• Online payment (Klarna, BLIK, Visa/Mastercard)
• Traditional bank transfer – payment details will be sent after placing your order
• Cash on delivery

Contact

If you have any questions, feel free to contact us:

Email: hello@shellycare.pl

Customer service hours: Monday – Friday, 9:00 AM – 5:00 PM